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Gerencia del servicio / Karl Albrecht; Ron Zemke

by Albrecht, Karl | Zemke, Ron.

Publisher: Bogotá: LEGIS, 1988Availability: Items available for loan: Biblioteca Jorge Álvarez LlerasCall number: 658 A341g (1). Checked out (1).

La Revolucion del servicio / Karl Albrecht, traducción Jesús Villamizar Herrera

by Albrecht, Karl | Villamizar Herrera, Jesús [Tr.].

Publisher: Colombia: Legis;, 1990Availability: Items available for loan: Biblioteca SatéliteCall number: 338.4 A341r (1).