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Cuadro de mando integral: the balanced scorecard/ Robert S. Kaplan y David P. Norton

by Kaplan, Robert S | Norton, David P.

Edition: 2a.ed. Publisher: Barcelona: Gestión 2000 1997Availability: Items available for loan: Biblioteca Jorge Álvarez Lleras [Call number: 658.401 K165c 2a.ed] (1). Checked out (1).

Strategy maps: converting intangible assets into tangible outcomes/ Robert S. Kaplan and David P. Norton

by Kaplan, Robert S | Norton, David P.

Publisher: Boston: Harvard Business School Press 2004Availability: Items available for loan: Biblioteca Jorge Álvarez Lleras [Call number: 658.401 K165s] (1).