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_a658.812 _bN691c |
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| 100 | 4 | 0 |
_aNowacki, George _917807 |
| 245 | 0 |
_aIMS: _bcustomer satisfaction/ _cGeorge Nowacki |
|
| 260 | 4 |
_aLondon: _bBusiness Information _c2001 |
|
| 300 | 4 | _a96 p. | |
| 490 | _aIntegrated Management Systems Series | ||
| 504 | 4 | _aIncluye bibliografía p. 95 | |
| 650 |
_aRELACIONES CON LOS CLIENTES _94724 |
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| 650 |
_aRELACIONES INDUSTRIALES _916023 |
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| 650 |
_aSATISFACCION DEL CONSUMIDOR _912704 |
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| 650 |
_aMERCADEO DE SERVICIOS _911548 |
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| 650 |
_aSERVICIO AL CLIENTE _93287 |
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| 650 |
_9930 _aQHSE |
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| 650 |
_92834 _aGESTIÓN INTEGRADA EN QHSE |
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| 650 |
_9996 _aSISTEMA INTEGRADO |
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_c10727 _d10727 |
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