| 000 | 00767 a a2200217 04500 | ||
|---|---|---|---|
| 001 | 12533 | ||
| 003 | CoBo-ECI | ||
| 005 | 20230126135658.0 | ||
| 008 | 150722b xxu||||| |||| 00| 0 eng d | ||
| 020 | _a9780113310616 | ||
| 082 | 0 |
_a658.4 _bO444oi |
|
| 110 | 2 |
_aUnited Kingdom. Office of Government Commerce _915562 |
|
| 245 | 0 |
_aThe official introduction to the ITIL Service Lifecycle/ _cOffice of Government Commerce |
|
| 260 | 4 |
_aLondon: _bITIL _c2007 |
|
| 300 | 4 | _a238 p. | |
| 504 | 4 | _aIncluye glosario e índice p. 177 | |
| 650 |
_91280 _aSERVICIOS DE INFORMACIÓN _zCONTROL DE CALIDAD |
||
| 650 |
_97683 _aADMINISTRACIÓN DE SERVICIOS _x CICLO DE VIDA DE LOS SERVICIO |
||
| 942 |
_2ddc _cBK |
||
| 999 |
_c11165 _d11165 |
||