000 00745 a2200205 04500
001 3292
008 050618s1996 eng d
020 _a0471108049
041 0 _aeng
082 0 _a658.562
_bR215t
100 4 0 _aRao, Ashok
_951097
245 0 _aTotal quality management:
_bA cross functional perpective/
_cAshok Rao; Lawrence P. Carr; Ismael Dambolena; Robert Kopp; John Martin; Farshad Rafii
260 4 _aNew York:
_bJohn Wiley
_c1996.
300 4 _a630 p.; il.
650 _aAdministración de la calidad total
_951098
650 _aControl de calidad
_951099
700 4 0 _aCarr, Lawrence P.
_aDambolena, Ismael
_aKopp, Robert
_aMartin, John
_aRafii, Farshad
_951100
942 _2ddc
_cBK
999 _c3590
_d3590